Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather data you willingly share. This includes your name, company name, email, phone number, delivery locations, and specific preferences for your floral needs. We also collect payment details when you place orders, though these are handled securely by our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget constraints. This helps us deliver a service that is tailored to your business requirements.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance website performance and to understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating regarding your service needs.

We also use information to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

SpringHarborNode respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the protection of your personal information seriously and implement appropriate technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser options. Note that turning off certain cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only SpringHarborNode and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial modifications occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.